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Emma's Place - Privacy Policy

1. Introduction

Emma’s Place is committed to protecting personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

This Privacy Policy explains how personal information is collected, used, stored, and protected when you interact with this website.

2. Personal Information We Collect

We may collect and process personal information, including:

  • Name and surname
  • Email address
  • Contact number
  • Company name
  • Information submitted via contact or enquiry forms

Personal information is collected only when voluntarily provided.

3. Purpose of Collection

Personal information is collected and used for lawful purposes, including:

  • Responding to enquiries or requests
  • Providing requested services or information
  • Improving website functionality and user experience
  • Communicating relevant information where consent has been given

Information is processed only for the purpose for which it was collected.

4. Lawful Processing

Personal information is processed lawfully and in a reasonable manner that does not infringe the privacy rights of data subjects, in accordance with POPIA principles.

5. Information Sharing

We do not sell, rent, or trade personal information.

Personal information may be shared with trusted third-party service providers (such as hosting or analytics providers) strictly for operational purposes, and only where appropriate safeguards are in place.

6. Data Security

Emma’s Place implements appropriate technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Loss or damage
  • Unlawful processing

7. Cookies & Analytics

This website may use cookies and analytics tools to enhance user experience and assess website performance.
Cookies do not collect personal information unless explicitly provided. Users may disable cookies through their browser settings.

8. Data Subject Rights

In terms of POPIA, you have the right to:

  • Access your personal information
  • Request correction or deletion of your information
  • Object to the processing of your information
  • Withdraw consent where applicable

Requests can be submitted using the contact details provided on this website.

9. Retention of Information

Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected, unless a longer retention period is required by law

10. Policy Updates

This Privacy Policy may be updated periodically to reflect legal or operational changes. The latest version will always be available on this website.

11. Contact Information

For privacy-related enquiries or POPIA requests, please contact Emma’s Place using the contact details provided on this website.